All payouts are scheduled for the 15th of each month
Check your details are correct in the “Payout” tab in your Publisher Administration account. If everything looks correct and you still haven’t received your funds, please create a support ticket with us: https://support.unity3d.com/hc/en-us/requests/new
Our Vetting Team receive a huge amount of submissions per week, please be patient when waiting for acceptance. If you feel there may be an issue with your submission, please submit a ticket stating your Publisher and Package details here: https://support.unity3d.com/hc/en-us/requests/new
Unfortunately not, once an account has been created and purchases have been made, we cannot swap, merge or edit these purchases to appear in another account.
You can speak with us via Live Chat, or submit a ticket request with us here:
We aim to respond within 24 hours to ticket requests, however, this can take up to 3 days, when we experience high volumes.