Any user that has downloaded your product can leave a public review on your product description page. A review includes a star rating between one and five and a feedback message. To manage reviews for your products in the Publisher Portal, select the Reviews section. Unread reviews appear in bold text. Select the filter dropdowns to sort by rating or product. Select the Menu (…) icon to sort the listed reviews and manage visibility.
To send a reply to a user review:
Note: For guidance on how to respond to positive and negative feedback, select the Guidance tab in the review panel.
You can report a review for the following content:
To report a review: