Troubleshooting

This section describes issues you might have while using the Unity Asset Manager SDK package.

Sample issues

General sample issues

I have dependency issues with the samples.

If you have dependency issues with the samples, refer to the Before you start section of the impacted sample:

• Asset Database Uploader sample
• Asset Discovery sample

The automatic browser redirection doesn't work

If you run the sample in the Unity Editor, you should see the following page after you successfully login through your browser.

If you aren't automatically redirected to the Editor and nothing happens when you select Launch Application, return to the Editor. This should continue the authentication process.

I can't see my assets

If you can't see any assets, your organization might not have the asset management feature flag enabled. You'll need to request access to the beta.

Asset Database Uploader sample

I can't create and upload my assets

If you can't create and upload any assets:

• Your organization might not have the asset management feature flag enabled. You'll need to request access to the beta.
• You might not have the right permissions to create and upload assets. You'll need to contact your Unity Organization/Project Manager to get the right permissions.