Collaborate troubleshooting tips

This page provides troubleshooting tips for the most common problems that can arise while using Unity Collaborate. For further assistance, visit the Collaborate section of the Unity forum.

Project state problems

Issue: Your local project state is the state you want, but you are experiencing conflicts or other problems with the cloud project state.

Resolution: Link the project with a new ID to submit a clean version of your project.

1. Open the Services window (Window > General > Services).
2. Click General settings to open the Services section of the Project settingsA broad collection of settings which allow you to configure how Physics, Audio, Networking, Graphics, Input and many other areas of your project behave. More info
   See in Glossary menu.
3. Click Unlink project.
4. Select your organization.
5. Click Create project ID.

Issue: You are experiencing conflicts or other problems with the local project state, and can revert your local version to a version of the project in the cloud.

Resolution: Revert to the cloud version using the instructions found in Restoring previous versions of a project.