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Providing support

As an Asset StoreA growing library of free and commercial assets created by Unity and members of the community. Offers a wide variety of assets, from textures, models and animations to whole Project examples, tutorials and Editor extensions. More info
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publisher, you are required to provide customer support on all your published assets.

You need to ensure that you have an email address for users to contact you. This should be entered into the Info tab of your Publisher Administration account.

We ask that you handle support requests from users in a professional manner. If we recieve complaints about a publisher’s conduct in handling customer support requests, we may review the suitability of that publisher for the Unity Asset Store. This is also stated in your Asset Store provider agreement.

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Removing your Assets from the Asset Store
Asset Store promotions