Provide feedback in Muse Chat Editor

You can improve the quality and relevance of future responses by identifying which answers were helpful and which weren't.

To provide feedback, perform the following steps:

  1. Find the response for which you want to provide feedback.

    Positive feedback

    1. Select Thumbs up. A feedback form opens within the Muse Chat Editor window.
    2. In Add a feedback category, select the feedback category that best describes the issue.
    3. (Optional) In Your feedback, add comments that explain your feedback.
    4. Select Send.

    Negative feedback

    1. Select Thumbs down. A feedback form opens within the Muse Chat Editor window.
    2. If the response contains offensive, inappropriate, or harmful content, select Flag as inappropriate.
    3. In Add a feedback category, select the feedback category that best describes the issue.
    4. (Optional) In Your feedback, add comments that explain your feedback.
    5. Select Send.

  2. After you submit your feedback, the Feedback sent message appears. This indicates that the Muse Chat support team has received your feedback.

Additional resources