Troubleshooting

This section describes issues you might have while installing or using the package.

Installation issues

The Unity Editor can't resolve the package
The Asset Manager package is compatible with Unity 2021.3 or later.

I can't see any projects

Ensure you have access to the Asset Manager service.
Ensure you have linked the project to an organization by going to the Project Settings > Services in the Editor.
Ensure your organization has enabled the Asset Manager service and that you have created at least one cloud project with the Asset Manager service.

My project shows no assets

Add some assets on the Asset Manager service by going to the (https://dashboard.unity3d.com/asset-manager).
Note that only users with sufficient permission level will be able to publish assets.
The Asset Manager Editor window will only display published assets. Draft assets are only visible on the website.

I get an error when I try to load content from my project

The window will try to communicate with the Asset Manager service. Make sure that you have access to the service by going to the Asset Manager section on the dashboard.
You can also verify the status of Unity services by going to the Unity status page.

I get an error when I try to load content from the In Project section